Student B Leave a message for Su Chen (Student A)Ticket Officer for UK Travel. Include the following information in your message. Name: Josie/Joseph Makonga Number: 0049 8529 990312 Reason for call: You are calling about fifteen first-class tickets from London to Glasgow for your colleagues to go on a team-building course. You ordered the tickets three weeks ago and you are still waiting to receive them by post. The team leaves tomorrow evening. Action required: You want the supervisor to call back by 10 a.m. tomorrow with an explanation and/or to provide a suitable solution. s sostudent A Leave a message for Thomas Feldmann (Student B), Sales Representative of a family-owned bookseller. Include the following information in your message. Caller: Number: Reason for call: Alysha/Ali Khan 0033645779210 You are calling about the order for 150 copies of Communicate Better!(you've lost the details of the order). Action required: You want the other person to check it has been dispatched, re-confirm the expected delivery date and time.and send you a copy of the order number (you want to be able to track it online). Teacher's resources: extra activities 7 h llook forward to hearing from you. Could you get back to me by Monda I'd like to discuss __ in more detail if 7 k Can you send me an email or a text 5A Work in pairs Student A: Go to page 128. Student B: Go to page 130 Read the information and prepare your message: write notes , review the useful phrases in Exercise 4 and practise leaving your message. B When you are ready, record your message for your partner. Your partner will listen and write down office office dishe been it." Stude to try Stude mana Stude down custo Scene 'Your Unfor

Question

Student B Leave a message for Su Chen (Student A)Ticket Officer for UK Travel. Include the following information in your message. Name: Josie/Joseph Makonga Number: 0049 8529 990312 Reason for call: You are calling about fifteen first-class tickets from London to Glasgow for your colleagues to go on a team-building course. You ordered the tickets three weeks ago and you are still waiting to receive them by post. The team leaves tomorrow evening. Action required: You want the supervisor to call back by 10 a.m. tomorrow with an explanation and/or to provide a suitable solution. s sostudent A Leave a message for Thomas Feldmann (Student B), Sales Representative of a family-owned bookseller. Include the following information in your message. Caller: Number: Reason for call: Alysha/Ali Khan 0033645779210 You are calling about the order for 150 copies of Communicate Better!(you've lost the details of the order). Action required: You want the other person to check it has been dispatched, re-confirm the expected delivery date and time.and send you a copy of the order number (you want to be able to track it online). Teacher's resources: extra activities 7 h llook forward to hearing from you. Could you get back to me by Monda I'd like to discuss __ in more detail if 7 k Can you send me an email or a text 5A Work in pairs Student A: Go to page 128. Student B: Go to page 130 Read the information and prepare your message: write notes , review the useful phrases in Exercise 4 and practise leaving your message. B When you are ready, record your message for your partner. Your partner will listen and write down office office dishe been it." Stude to try Stude mana Stude down custo Scene 'Your Unfor

Answer 1

### Message for Su Chen:"Hello Su Chen, this is Josie/Joseph Makonga calling. My contact number is 0049 8529 990312. I am calling about the fifteen first-class tickets from London to Glasgow for my colleagues, which were ordered three weeks ago. We have not yet received them, and the team leaves tomorrow evening. Could you please have the supervisor call me back by 10 a.m. tomorrow with an explanation or a suitable solution? Thank you."### Message for Thomas Feldmann:"Hello Thomas Feldmann, this is Alysha/Ali Khan calling. My contact number is 0033645779210. I am calling about the order for 150 copies of 'Communicate Better!' as I have lost the details of the order. Could you please check if it has been dispatched, re-confirm the expected delivery date and time, and send me a copy of the order number so I can track it online? Thank you."

Answer 2

## Step 1: Identify the Key Information for Su Chen### The message for Su Chen should include the caller's name, contact number, reason for the call, and the action required. The caller is Josie/Joseph Makonga, with the contact number 0049 8529 990312. The reason for the call is regarding fifteen first-class tickets from London to Glasgow that were ordered three weeks ago but have not yet been received. The team leaves tomorrow evening, so it is urgent. The action required is for the supervisor to call back by 10 a.m. tomorrow with an explanation or a suitable solution.## Step 2: Construct the Message for Su Chen### Using the identified information, construct a clear and concise message for Su Chen, ensuring all necessary details are included.## Step 3: Identify the Key Information for Thomas Feldmann### The message for Thomas Feldmann should include the caller's name, contact number, reason for the call, and the action required. The caller is Alysha/Ali Khan, with the contact number 0033645779210. The reason for the call is about an order for 150 copies of "Communicate Better!" where the details of the order have been lost. The action required is to check if the order has been dispatched, re-confirm the expected delivery date and time, and send a copy of the order number for tracking purposes.## Step 4: Construct the Message for Thomas Feldmann### Using the identified information, construct a clear and concise message for Thomas Feldmann, ensuring all necessary details are included.

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