Soru
True or false? A customer who has to be told "no" will remain unhappy even if offered viable options or alternatives. True False
Çözüm
4.3
(279 Oylar)
Rabia
Profesyonel · 6 yıl öğretmeni
Uzman doğrulaması
Cevap
False. While it is true that customers may initially feel unhappy when they hear "no," offering viable alternatives or options can help to mitigate their dissatisfaction. By providing alternative solutions, you can potentially address the customer's needs and concerns, which may lead to a more positive outcome and a more satisfied customer.