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-Q.4 a) Surfaces are found throughout different establishments in the hospitality sector. These surfaces are rapidly noticed on entering a room or a particular area and may be both functional and decorative. Discuss FIVE surfaces used in hospitality industry, citing their properties, maintenance and uses. (15 marks) (15 marks)
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4.4
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The correct answer is:1. Marble: Marble is a luxurious and elegant surface commonly used in the hospitality industry. It is a metamorphic rock that is known for its durability, resistance to scratching, and heat resistance. Marble surfaces are easy to clean and maintain, making them ideal for areas such as bathrooms, kitchens, and dining rooms. However, they require regular polishing to maintain their shine and appearance.2. Wood: Wood surfaces are popular in the hospitality industry due to their natural beauty and warmth. They are available in various species, such as oak, maple, and cherry, each with its own unique grain and color. Wood surfaces are durable and can withstand heavy use, making them suitable for areas such as restaurants, bars, and reception areas. Regular cleaning and oiling are required to maintain their appearance and prevent damage.3. Glass: Glass surfaces are commonly used in the hospitality industry due to their sleek and modern appearance. They are easy to clean and maintain, making them ideal for areas such as bathrooms, kitchens, and dining rooms. Glass surfaces are also resistant to scratching and heat, making them suitable for areas such as bar tops and kitchen countertops.4. Tile: Tile surfaces are popular in the hospitality industry due to their durability and versatility. They are available in various materials, such as ceramic, porcelain, and natural stone, each with its own unique appearance and texture. Tile surfaces are easy to clean and maintain, making them ideal for areas such as bathrooms, kitchens, and dining rooms. They are also resistant to scratching and heat, making them suitable for areas such as bar tops and kitchen countertops.5. Laminate: Laminate surfaces are commonly used in the hospitality industry due to their durability and affordability. They are available in various colors and patterns, making them suitable for areas such as reception desks, conference tables, and kitchen countertops. Laminate surfaces are easy to clean and maintain, making them ideal for areas with high traffic and usage. They are also resistant to scratching and heat, making them suitable for areas such as bar tops and kitchen countertops.