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A Retailer Is Considering Plans to Improve Operational Efficiency Revenues, and Profits While Improving Customer Service. The Owner Is

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A retailer is considering plans to improve operational efficiency revenues, and profits while improving customer service. The owner is also focused on how to address tumover since several employees have left for other jobs with better pay. This is an example of __ A. allocating resources B. assessing performance C. human resource skills D. technical skills E. goal setting

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The correct answer is B. assessing performance.In this scenario, the retailer is evaluating various aspects of their business operations, such as operational efficiency, revenues, profits, and customer service. Additionally, the owner is concerned about employee turnover and is looking for ways to address it. This indicates that the retailer is assessing the performance of their business and employees to identify areas for improvement and make informed decisions.