Question 17 What type of questions can you ask that requires a simple response of "yes" or "no"or a short statement,and are likely to yield little information? reserved wordy open closed Question 18 When holding a Question and Answer session and you are asked a question that you feel is silly or irrelevant.you should: tell the questioner that you do not know the answer to the question use humor to diffuse the situation and move on to the next question tell the questioner that time is limited, and there are more important questions to address and then move on to the next question freat the questioner respectfully and patiently answer the question 1 pts 1 pts

## Step1<br />For question 17, we are asked to identify the type of questions that can be answered with a simple "yes" or "no" or a short statement, and which are likely to yield little information. The options provided are "reserved", "wordy", "open", and "closed". <br /><br />## Step2<br />The term "closed" refers to questions that can be answered with a simple "yes" or "no" or a short statement, and which are likely to yield little information. This is because closed questions are designed to limit the respondent's answer to a specific set of options, usually a "yes" or "no" or a short statement.<br /><br />## Step3<br />For question 18, we are asked to identify the best approach when holding a Question and Answer session and you are asked a question that you feel is silly or irrelevant. The options provided are "tell the questioner that you do not know the answer to the question", "use humor to diffuse the situation and move on to the next question", "tell the questioner that time is limited, and there are more important questions to address and then move on to the next question", and "treat the questioner respectfully and patiently answer the question".<br /><br />## Step4<br />The best approach in this situation is to "treat the questioner respectfully and patiently answer the question". This is because it is important to maintain a respectful and professional demeanor during a Q&A session, even when the question is silly or irrelevant. This approach ensures that the session remains productive and respectful.