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12. As soon as the delivery has been handed over to the customer, __ A) he checked the goods that were sent to him to make sure they were safe B) our company had surely proved how reliable it was C) there is nothing more important than pleasing our customers (D) the liability passes to him from the dispatch carrier E) he is waiting for the package to arrive as he has nothing else to do anyway

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12. As soon as the delivery has been handed over to the customer, __ A) he checked the goods that were sent to him to make sure they were safe B) our company had surely proved how reliable it was C) there is nothing more important than pleasing our customers (D) the liability passes to him from the dispatch carrier E) he is waiting for the package to arrive as he has nothing else to do anyway

12. As soon as the delivery has been handed over to the customer, __ A) he checked the goods that were sent to him to make sure they were safe B) our company had surely proved how reliable it was C) there is nothing more important than pleasing our customers (D) the liability passes to him from the dispatch carrier E) he is waiting for the package to arrive as he has nothing else to do anyway

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The correct answer is (D) the liability passes to him from the dispatch carrier.<br /><br />When the delivery has been handed over to the customer, the liability for the goods passes from the dispatch carrier to the customer. This means that the customer is now responsible for the goods and any potential issues that may arise during transportation.
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