What's a good rule of thumb to follow when it comes to eye contact? Look at your customer for one'second, then look at the ground for a second. Then repeat the process until the end of the conversation. Stare at your customer intensely. Avoid looking at your customer. Follow your customer's lead

## Step 1<br />This problem is about understanding the appropriate use of eye contact in a conversation. Eye contact is a crucial aspect of non-verbal communication and can greatly impact the dynamics of a conversation. <br /><br />## Step 2<br />The first option suggests a pattern of eye contact that is inconsistent and may be perceived as disingenuous or distracted. This is not a good rule of thumb as it can create a negative impression.<br /><br />## Step 3<br />The second option suggests staring at the customer intensely. This can be perceived as aggressive or intimidating, which is not a good rule of thumb.<br /><br />## Step 4<br />The third option suggests avoiding eye contact. This can be perceived as disinterested or untrustworthy, which is not a good rule of thumb.<br /><br />## Step 5<br />The fourth option suggests following the customer's lead. This is generally considered a good rule of thumb as it shows respect and interest in the conversation.