2.01 Message 1 Hello, this is a message for Emma Newman in HR My name's Mark Thomas, T-H-O-M -A-S and I'm calling about the logistics position you interviewed me for last Thursday. I'd like to discuss the financial package in more detail if possible . Could you call me back please on my mobile - that's 0044-7623- 911-129 . That's 0044-7623-911-129 I'm available until 4 p.m today. If not, then you can send me an email so we can we fix a time to speak . l look forward to hearing from you Thanks. Goodbye. three messages and tick the correct box. square square square square square square disappointed square square square square square B 4) 2.02 Listen to message 1 again and complete the information below. Lister as many times as necessary. MESSAGE FOR: ! __ CALLER: 2 __ DATE/TIME: 12 March /9.15 REASON FOR CALL:" Discuss __ ACTION: 5 __ TEL: 00^6 ACTION DEADLINE: __ COMMENTS: __ if can't call (1) "CALLED RETURNE YOUR CAL PLEASE C WILL CAI AGAIN

## Step 1: Analyze the Message Content<br />### The message is from Mark Thomas, who is calling Emma Newman in HR regarding a logistics position he interviewed for. He wants to discuss the financial package and provides his contact details for a callback.<br /><br />## Step 2: Evaluate Caller Characteristics<br />### Based on the message content, we need to determine if the caller (Mark Thomas) is unclear, speaks too fast, or sounds annoyed. From the message, Mark Thomas spells out his last name clearly, repeats his phone number twice, and politely requests a callback or an email. There is no indication of him being unclear, speaking too fast, or sounding annoyed.<br /><br />## Step 3: Complete the Information Table<br />### Using the information from the message:<br />- **MESSAGE FOR**: Emma Newman<br />- **CALLER**: Mark Thomas<br />- **DATE/TIME**: Not specified in the message, but given as 12 March / 9.15 in the question.<br />- **REASON FOR CALL**: Discuss the financial package.<br />- **ACTION**: Call back or send an email.<br />- **TEL**: 0044-7623-911-129<br />- **ACTION DEADLINE**: Available until 4 p.m today.<br />- **COMMENTS**: If unable to call, send an email to fix a time to speak.